FAQs

FAQs
How long is the delivery time?

Estimated Delivery Time to :
– USA: 15-25 days
[Attention!!! USPS changed timing for delivery parcels. Buyers from USA, please, be patient!]
– Canada: 3-4 weeks
– Australia: 3-4 weeks
– Europe: 7-20 days depending on location, Italy – 20-30 days
– Other: 3-4 weeks depending on location.

Note: The delivery time mentioned above does not include order processing time that usually varies from 3 to 5 days.

How soon can you ship my order out?

Different items have their own processing time, which is what we cannot control. But what we can do is try the best to let you receive your items as soon as possible.
Usually the processing time is 3-5 business days.Always happy to combine on Shipping (Please use the Add-To-Cart feature above and request a total from me). Costs depend on the items total weight, but I do my best to keep it accurate.

Shipping Information and Tracking

As soon as your order has been shipped out from our studio, you will receive an email with your order confirmation which includes your tracking number and a link to track the status of your order.
We do the shipping via Armenian Postal Service Haypost.

We need your voice

Feedback is very important to us, so we would be thankful if you could find a few minutes to leave feedback. If for any reason you feel like leaving neutral or negative feedback, please email us first and we will do anything in our power to resolve the issue ♥

What happens if I introduced my address wrong?

✔️ Send us a conversation with your right address and we will do our best.
✔️ We ship all items to the address that you provided to us. Please make sure the address is correct.
✔️ If you change address before getting your shipping notice – please make sure to update us. If you change address after shipping notice, please make sure someone at the old address will pick up the package.

ℹ️ It is clients responsibility providing the right address before the purchase is finished.
ℹ️ Packages returned to us, due to wrong address (or no claim) will be re-shipped with additional shipping costs. We will not be responsible for items lost in the mail due to an incorrect address.
ℹ️ Although we will do our best to assist.

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