Returns, Refunds and Exchanges Policy
I gladly accept returns and exchanges.
Just contact me within 14 days of delivery.
Send items back within 30 days of delivery
Full refund will be given via Paypal on receipt of the product provided the product is in its original condition. Customer has to pay for the shipping of returning goods
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.
- Please email firstname.lastname@example.org to request a refund and we will assign you a tracking #.
- Mail your returned item to:
12, Grigor Lusavorich st.
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
Accepted Methods of Payment
Credit Card (Visa, Master Card, American Express, Discover)
The items will be ship by Armenian Postal Service Haypost by Registered Airmail with TRACKING NUMBER. It will be posted in an extremely secure package to make sure its safe arrival at your door.
Estimated Delivery Time to :
– USA: 15-45 days
[Attention!!! USPS changed timing for delivery parcels. Buyers from USA, please, be patient!] – Canada: 3-4 weeks
– Australia: 3-4 weeks
– Europe: 7-20 days depending on location, Italy and Germany – 20-30 days
– Other countries: 3-4 weeks depending on location.
Note: The delivery time mentioned above does not include order processing time that usually varies from 1 to 3 business days. Some items like Professional Duduk need more processing time, because of made by order.
Different items have their own processing time, which is what we cannot control. But what we can do is try the best to let you receive your items as soon as possible.
Always happy to combine on Shipping (Please use the Add-To-Cart feature above and request a total from me). Costs depend on the items total weight, but I do my best to keep it accurate. No handling costs.
Your Jewelry will come in a beautiful case, ideal for gifts or just storing your jewelry safely. It will be posted in an extremely secure package to make sure its safe arrival at your door.