Delivery Policy
The items will be ship by Armenian Postal Service HayPost by Registered Airmail with TRACKING NUMBER. It will be posted in an extremely secure package to make sure its safe arrival at your door.
Estimated Delivery Time to :
– USA: 15-20 days [Attention!!! USPS changed timing for delivery parcels. Buyers from USA, please, be patient!]
– Canada: 3-4 weeks
– Australia: 3-4 weeks
– Europe: 7-20 days depending on location, Italy and Germany – 20-30 days
– Other countries: 3-4 weeks depending on location.
Note: The delivery time mentioned above does not include order processing time that usually varies from 1 to 3 business days. Some items like Professional Duduk need more processing time, because of made by order.
Different items have their own processing time, which is what we cannot control. But what we can do is try the best to let you receive your items as soon as possible.
Your Jewelry will come in a beautiful case, ideal for gifts or just storing your jewelry safely. It will be posted in an extremely secure package to make sure its safe arrival at your door.
Returns and exchange details
I gladly accept returns and exchanges.
Just contact me within 14 days of delivery.
Send items back within 30 days of delivery
Full refund will be given via Paypal on receipt of the product provided the product is in its original condition. Customer has to pay for the shipping of returning goods
Judy –
Hello . . . I was waiting for the moment my items would get to the USA . . . and yesterday was the day!! I love everything! It is so beautiful. My Armenian friends will love it and be in awe that these items came from their home country!! What a blessing when I give them these gifts in a couple of weeks as an Open House gift. Thank you. The packaging was very good as the journey did take its toll (as one would expect!), but the merchandise was all in good order. Thank you again for making my friends so happy!!! Best . . . je